Source
Get the installer from HP Support via our download page.
Trust & security
Verify the package before you run it
This page gathers the integrity checks, CVE context, and antivirus clarification for Windows build 9.46.17.0. Prefer a signed installer from HP Support, then match the hashes below.
SHA-256 published
CVE-2025-43019
HPSBGN04031
Independent site
Before install
Quick trust checklist
Do these in order. Skipping the hash check is the most common integrity miss.
Filename
Confirm HP_Support_Assistant_V9.46.17.0.exe · 184.22 MB · 15 Sep 2025.
Hash
Compare SHA-256 locally before you double-click the exe.
Version
Prefer 9.46.17.0+ if an older build is covered by HPSBGN04031.
Integrity
Published SHA hashes
Match these values against the file on disk after download.
SHA-256
9e4ef56f4f68f43ff8e8a45d4ed2f8843aea1b5025e9c23f4d9f8ef357fa8119
SHA-1
2a9631b0342651bc524b105234a61c76a5418e0a
Prefer SHA-256. PowerShell: Get-FileHash .\\HP_Support_Assistant_V9.46.17.0.exe -Algorithm SHA256
Advisory context
CVE-2025-43019 and build 9.46.17.0
Stay on a current package if your install is covered by HP security bulletin HPSBGN04031.
Action
Upgrade to 9.46.17.0 or later
If you are still on an earlier build referenced by HPSBGN04031, install the current Windows package, verify the hash, then reopen HP Support Assistant.
Why it matters
Security bulletins describe issues that can affect older Support Assistant builds. Moving to the published package is the practical fix path for most users.
What this site does
We surface the version, size, date, and hashes so you can confirm the file you downloaded. We do not host the binary ourselves.
Scanner reports
VirusTotal and reputation signals
Published third-party listings for this Windows installer have reported Clean (100/100). Treat that as a supporting signal, not a substitute for hashing.
Clean listing
Public package pages associated with 9.46.17.0 have shown a clean multi-engine scan result for the installer.
Still hash it
Scanner dashboards can lag or mirror the wrong file. SHA-256 on your disk is the ground truth for this build.
Signed vendor path
Prefer HP’s download surface. Avoid random reuploads that claim the same version without matching hashes.
False positives
When antivirus flags a driver drop
Heuristic detections can appear while HP Support Assistant installs certain driver packages. Confirm the toolkit installer first, then decide how to handle temporary files.
Known noise
Microsoft Defender heuristics such as Trojan:Win32/Sonbokli.A!cl have been discussed in HP Support community threads during some Intel driver installs.
Other scanners
Separate reports mention AVG flagging temporary PowerShell helpers (for example IDP.ALEXA.53) during install. Other engines often stayed clean.
Safe response
Verify SHA-256 of the Support Assistant exe. Do not restore unsigned drops from unknown folders. If installs stall, reset or uninstall from Windows Apps and reinstall.
Recovery
Manage a stuck install from Windows Apps
Reset or uninstall HP Support Assistant, restart, then install 9.46.17.0 again from the download page.
Recovery path
- 1Open Settings → Apps.
- 2Select HP Support Assistant → Reset or Uninstall.
- 3Restart Windows.
- 4Install the hashed 9.46.17.0 package and reopen the app.
Windows Apps
About this site
Independent guidance, not an HP property
hpsupportassistant.co explains the Windows utility and points you to vendor download and integrity details.
What we provide
Version facts, SHA hashes, system requirements, feature summaries, and troubleshooting paths based on published package data and HP documentation themes.
What we are not
Not HP Development Company, not an official HP Support portal, and not a host for the installer binary. Product names belong to their owners.
Privacy notes for this website live on the privacy policy page.
Ready to download with hashes in hand?
Open the download page, fetch the Windows package from HP Support, then confirm SHA-256 before you run it.