Important
Reliability and security-related updates. Can install automatically, or notify you first.
Features
What HP Support Assistant can do on Windows
Driver and firmware updates, one-click Fixes & Diagnostics, device cards with product details, scheduled scans, and Virtual Agent help when automated repair is not enough.
Updates & messages
Weekly scan, then clear priorities
A background scan fills Messages and Updates. Items sort into lanes so critical packages stay ahead of optional tips.
Recommended
Performance and stability packages worth reviewing after the weekly scan.
Optional
Experience improvements and non-urgent add-ons you can install when convenient.
Messages & updates
Fixes & Diagnostics
One-click repair paths before you escalate
Run targeted checks for common Windows and HP hardware issues. If a fix cannot finish the job, move on to Virtual Agent.
Operating System Check
Scans frequent OS problems and applies available repairs.
Performance Tune-up
Looks for slowdowns and cleanup opportunities on the PC.
Audio Check
Targets sound device and driver issues that block playback.
Battery Check
Reviews battery health signals and related power problems.
Network Check
Helps recover Wi-Fi and connectivity failures on Windows.
Printer tools
Repair paths for HP printers connected to the Windows PC.
Fixes & Diagnostics grid
Devices & settings
See your hardware, then set the scan cadence
Device cards surface product and serial details. Application Settings control the weekly update schedule and related preferences.
Device card
Device dashboard
Open a card to confirm model details, serial number, and jump into Updates for that device.
Beyond HP-branded PCs
Install on other makers’ Windows machines when you need HP printer and PC support tools. Sign-in can unlock connected devices where offered.
Settings · schedule
Weekly schedule
Keep the automatic scan on a schedule that fits your PC. Pair it with Windows Update so OS patches and HP packages stay in sync.
Virtual Agent
Guided help when one-click is not enough
If automated Fixes stop short, Virtual Agent walks through next steps for HP PCs and printers without leaving the toolkit.
Virtual Agent
Escalate without guessing
Use Fixes first for fast local repairs. Open Virtual Agent when you need a guided path, connected-device context, or a clearer next action.
Ready to install the current build?
Download 9.46.17.0 for Windows 10 RS4+ and Windows 11, then verify the published SHA hashes before you run the file.